Agency
Getting Started
- AcudocX Landing Page Blueprint
- 📚 Welcome to AcudocX – Agency Handbook
- ⚙️ Setting Up Before You Start: Languages, Pricing, and Extended Job Pool Configuration
- 👤 How to Add New Users to Your Agency Account
- 🧑🏫 LESSON 1: Welcome to AcudocX for Agencies
- 🧑🏫 LESSON 2: Setting Up Your Account
- 🧑🏫 LESSON 3: Adding Languages and Pricing
- 🧑🏫 LESSON 4: Configuring the Extended Job Pool
- 🧑🏫 LESSON 5: Submitting Jobs – The Customer Journey
- 🧑🏫 LESSON 6: Managing Active Jobs
- 🧑🏫 LESSON 7: Building Your Translator Team
- 🧑🏫 LESSON 9: Handling Issues and Refunds
- 🧑🏫 LESSON 10: Best Practices for Success
Managing Jobs
- 📥 Submitting Jobs and How Customers Flow into the System
- 🌟 Agency Best Practices for Customer Satisfaction
- 📈 Managing Jobs – Monitoring Job Progress, Issues, and Completion
- 🛠️ Handling Customer Issues, Refunds, and Post-Completion Support
- 🔁 What Happens When a Job Is Unassigned or Surrendered?
- 🤝 Creating Direct Translator Relationships via Offers
- 🧑💻 Managing Translators – Relationships, Extended Pool Providers, and Your Provider Management Tools
- 💵 Financial Management – Understanding Margins, Invoices, and Disbursements
- 🧾 Accounting Software Integration with Stripe
- ⚡ Common Mistakes to Avoid When Using AcudocX as an Agency